Installation Guide

This installation guide describes all the steps required to install ObserveIT on your computers.

The topics include:

• System Requirements for ObserveIT Components describes the system requirements for installing the ObserveIT components.

• Supported Platforms describes the supported platforms on which you can install the ObserveIT Agent.

• Domain and Firewall Considerations for ObserveIT Installations describes the requirements for installations in which ObserveIT components belong to a domain, and the firewall considerations.

• Network Sizing Guidelines describes the considerations for network traffic size calculations.

• Obtaining a Commercial License describes the ObserveIT software editions and how to obtain and activate an ObserveIT license.

• Custom Installation describes the prerequisites for performing a custom installation of the ObserveIT server-side components, and provides a link to more detailed information.

• Installing the Website Categorization Module describes how to install the ObserveIT Website Categorization module which automatically detects categories of Websites that end users are browsing.

• Configuring Traffic Security describes the mechanisms for securing traffic between the ObserveIT Agent and the Application Server, and between the Application Server and the Database Server.

• Deploying the Server-Side Components describes how to configure the deployment options for the ObserveIT server-side components.

• Windows Agent Deployment describes how to manually install an ObserveIT Agent on a Windows-based server using the default and custom installation method.

• Windows Agent Deployment Methods describes the deployment methods for installing Windows Agents, other than manually.

• Unix/Linux Agent Deployment describes the prerequisites, and methods for deploying Unix/Linux Agents.

• Mac Agent Deployment Overview describes the prerequisites, and methods for deploying Agents on Mac systems.

• Upgrading ObserveIT describes the prerequisites, and methods for upgrading Windows, Unix/Linux, and Mac Agents.

• Uninstalling ObserveIT describes how to remove the ObserveIT Server-side components and the ObserveIT Agents from the computers on which they were installed.

• Troubleshooting the ObserveIT Components describes how to troubleshoot the ObserveIT components to resolve any issues that may arise during installation and configuration of ObserveIT.