About Archive Storage Configuration

This topic describes ObserveIT's archive storage feature when archiving data on an SQL Server database or when using the file-system for archive storage.

Configuring Database Archive Storage

A new ITM On-Prem (ObserveIT) archive database is created when the current "live" database size reaches it maximum allocated storage.

ObserveIT's archive storage feature enables you to:

  • View detailed information about the currently active archive database, and the sessions that are stored in it.

  • Define a threshold that will trigger a system event if the archive database reaches its maximum allocated storage.

  • Create a new archive database if the current archive database size exceeds its maximum allocated storage.

  • View previous data storage archive locations.

Configuring File System Archive Storage

When the file system is used to store the screen image data, ObserveIT's file system archive storage feature enables you to:

  • View detailed information about the current screen capture archive data storage.

  • Define a threshold that will trigger a system event if the specified file system archive file reaches its maximum allocated storage. Note that if the system event is ignored after the maximum allocated storage is reached, you may experience screen capture data loss.

  • Define new file system locations in which to store archived screen capture data.

  • You can define multiple archive file system locations for the currently active archive database. Before the current file system archive file reaches its maximum allocated storage, it is recommended that you create a new file system location in which to store the archived screen capture data. Once committed, the active local or network path to the archive location will change to the new path, and all session screen captures will immediately be archived there. The old path will be displayed in the Historical Data Storage Locations section in the Configuration > Archive > Storage Management tab. (See Managing the Archive Storage.)

  • View previous data storage archive locations. In the Historical Data Storage Locations section, you can see detailed information about local/network paths which were previously used by the system for archiving screen capture data.

When using the file system, the archived screen captures are stored under the current archive database (with the related metadata) under the currently active archive path. For example, if the archive path is "\\ObserveIT_Archive\MAR-17" and the currently active archive database is "ObserveIT_Archive_3", then the screen capture data will be archived under "\\ObserveIT_Archive\MAR-17\ObserveIT_Archive_3". This enables administrators to easily correlate the archive file system data with the relevant archive database (in this example, "ObserveIT_Archive_3").