Backing Up the ITM On-Prem (ObserveIT) Databases

It is important to properly back up the data stored inside the SQL databases in case the SQL server suffers a catastrophic event.

All data stored in SQL databases can utilize existing backup solutions that are built-in to Microsoft SQL Server or third-party database backup solutions.

If you have used the archiving feature of ObserveIT, you may have additional SQL server databases that are used by ObserveIT, in addition to the default production databases. If this data is important to your organization, make sure you also include the archive databases in your backup plan.

By utilizing your existing backup solutions you can easily backup your SQL server, and thus protect your ITM On-Prem (ObserveIT) data and configuration.

For information on how to back up the SQL Server, refer to your backup software manual.

You can also refer to the following Microsoft Knowledge Base articles: