Colored Severity Levels and Icons

In ObserveIT, system events and operational statuses are colored per severity/status to enable administrators to quickly identify these and respond accordingly.

The following color-coded severity levels/operational statuses appear in the ITM On-Prem Web Console:

Color Severity Level/Status Operational Status  

Green

Normal/Active

OK

Red

High

Error

Orange

Medium

Unreachable/Disabled

Gray

N/A

Not Available (relevant for Agent versions earlier than 6.0, which have unknown or unavailable statuses)

The following icons appear in the Admin Dashboard (and throughout the ITM On-Prem Web Console):

Icon

Name

Description

Error

Agents that have errors.

Tampered With

Agents that have been tampered with. (The row in which this icon appears in the Agents portal is shaded orange as well.)

Note that the shade of orange on this icon varies per how recently the tampering has occurred:

Tampering occurred today (darkest orange)

Tampering occurred within that past 2-3 days (medium orange)

Tampering occurred earlier in the week (lightest orange)

Data Loss

Agents which have incurred data loss.

Note that the shade of blue on this icon varies per how recently the data loss has occurred:

Data loss occurred today (darkest blue)

Data loss occurred within that past 2-3 days (medium blue)

Data loss occurred earlier in the week (lightest blue)

Installed

Agents that are installed.

Uninstalled

Agents that were uninstalled.

Installed/Uninstalled

(Relevant only for the mini Admin Dashboard) Agents that were installed and uninstalled.