Custom Installation Steps

Follow these steps to complete the installation process.

The diagram below shows the system environment example used in these steps.

From version 7.12.0, before deploying the Agent, you must download the JWT/Script file with authentication details. (See Configuring Service Settings.)

• Downloading the Latest Version

• Validating Custom Installation Readiness

• Installing the ITM On-Prem (ObserveIT) Databases

• Installing ITM On-Prem Web Console

• Installing ITM On-Prem (ObserveIT) Application Server

• Configuring ITM On-Prem (ObserveIT) Installation

  • Configuring the Admin Password

  • Configuring LDAP Settings

  • Configuring SMTP Settings

• Installing the Screenshot Storage Optimizer

  • Configure Screen Capture Data Storage

• Installing the Website Categorization Module

• Custom Installation Troubleshooting