Network Load Balancer Prerequisites

This section describes configuration requirements for the load balancer required if you are using more than one ITM On-Prem (ObserveIT) Application Server in your deployment.

  • Configure load balancing mechanism for least connections modes.

  • Configure load balancer is to perform health checks following this URL template:

    • https://<# App_Server_FQDN #>/ObserveitApplicationServer/v2/apis/health/_health

    • Expect reply code 200.

  • Provision TLS certificate for the ITM On-Prem (ObserveIT) load balancer FQDN. For certificate requirements see Digital certificates.

Cookies are not supported for persistence.

A configuration of Load Balancer and Application Servers that both reside in the Cloud is supported.

Mutual Authentication

If certificate-based mutual authentication is used:

  • Client certificates must contain value itAuth in Subject Alternative Name field.

  • Endpoints must be properly configured to trust the Certificate Authority issuing the client certificates.

  • Load balancer must be properly configured to trust the Certificate Authority issuing client certificates.

  • Load balancer must be properly configured to trust TLS certificates for upstream ITM On-Prem (ObserveIT) Application Servers.

Related Topics:

System Installation Prerequisites

Load Balancing

mTLS Authentication Certification